Welcome to Fenvi!

Common Problems

Wireless network adapter FAQ

2019-05-24 01:57:09

1. Does not work in OSX as stated in product name and This item does not work as defined (in a hackintosh)
Answer: Have not install the right driver before use this desktop card,customer could use the CD drvier instde the package or could download the driver from the official website:
http://fenvi.com/en/download_zx.php

2. 5ghz super slow
Answer: Please make sure has pick the right channel for his router to make sure it can stream the new Futurama episode to the laptop without skipping. Change the Wi-Fi Router Channel to Optimize the Wireless Signal


3. Wireless works fine, however the bluetooth does not appear ever after setting up in multiple usb ports on the motherboard.and Tried different slots. The Bluetooth controller was recognized but the wifi was not.
Answer: Have not install the bluetooth usb cable or have not download the right system driver before use this desktop card,customer could use the CD drvier instde the package or could download the driver from the official website:
http://fenvi.com/en/download_zx.php

Step 1: System Relevant To Your Computer
1.Check the system on your compter then login the Drivers & Software page chose the system relevant to your compute on the left side of the page

Step 2: Chose Driver
Enter the number of your wireless card in the Search bar on the right site

Step 3:Download and Run
In next select the driver (32bit or 64bit)you want to install for the system on your computer.Download now to get started.